Frequently Asked Questions

You may wish to have a look at our reservations page. The easiest and fastest way to reserve is to use our secure online reservations system. The system, of course, is available 24/7.

Alternatively, you can just give us a telephone call - a little  old-fashioned but nice.

All cabin bookings require a 50% deposit at the time of booking. Your credit card will be charged immediately for this amount. Payment in full is due 30 days prior to check-in. Your credit card will be charged the remaining 50% at this time. If you book within 30 days of your arrival date, the full payment is due at the time of booking.

• If you cancel your reservation at any time after making the booking there is a $50 service fee.
• We have a 30 day cancellation policy. If you cancel your reservation with less than 30 days notice, the deposit and the final payment will be retained unless we are able to re-rent the cabin for the full period of your reservation, in which case any deposit or final payment will be refunded to you less the $50 service charge.
• No refunds for arrivals later than the original check in date, for early departures or no-shows.

Check in time is anytime between 4 and 9pm. We ask that you respect our check in time as to allow us the opportunity to have your cabin properly cleaned and ready for your arrival. Check out time is anytime before 11 am. 

The cabins are fully equipped with all bed, bath and kitchen linens as well as all dishware, cookware, cutlery plus toaster, coffee pot, electric kettle etc. Also provided are bathroom tissues, shampoo, shower gel and lotion plus garbage bags, paper towels and dish soap for the kitchen. You will need to bring your food, beverages and any other personal items and toiletries. Please note that you must also bring any spices, cooking oils and any other staples that you will be using to prepare your meals.

There are grocery stores in Revelstoke which is 27 km east and in Sicamous which is 45 km west.

Yes, each cabin has a propane BBQ on the cabin deck.

• There are many dining options in Revelstoke(27km or 20 minutes east).
• From mid May to mid October Three Valley Lake Chateau(8km east or 5 minutes) provides dining services with restricted hours other than July and August when their restaurant is open until 8pm.
• To the west (10 minutes or 15km) there is 24 hour truck stop.
• A small takeout menu is available from Griffin Lake Lodge B&B, located on the same property as the cabins, each evening between 6 and 7 pm. Breakfast and lunches are not available from the B&B.

No. There is plenty of free parking space.

No. Though we love cats and dogs, there are many people who don't and so we are sorry - there are no pets allowed on the property (indoors or outdoors). No exceptions.

Our property is lakefront. The cabins are set back about 200' (60 meters).

No need to rent - the canoes, kayaks and pedal boat are provided for complimentary guest use which is included in your cabin rental rate. We have 6 canoes, 3 kayaks and 1 pedal boat. 

Yes. Before taking out any of the boats, each adult must sign a waiver for themselves and one for any children under the age of 18. Our policy is that all guests, regardless of age and or swimming abilities must wear a life jacket. 

Yes. We have an assortment of adult and child sized life jackets available for guest use. 

Fishing is allowed on Griffin Lake throughout angling season and at the mouth of the Eagle River after July 1st. There are mainly Rainbow Trout and Dolly Varden. Check official regulations for detailed requirements.

We do not have a public laundry facility on site, but do offer a laundry service for $20 per load. There are public laundry facilities in Revelstoke(27 km) or in Sicamous(45 km).

The Mackenzie cabin size: cabin size is 16' X 24' (4.88m X 7.32m).

The Monashee cabin size: 20' X 28' (6.10m X 8.53m)

Just send us an email or give us a call. Visit our Contact Page for details.